We provide guaranteed unlimited revision. Customers can ask us for unlimited free revisions and we
will revise their design without any additional charges provided that the design and concept remains
the same. Revision Turnaround Time would be 24 to 48 hours.
We ensure 100% customer satisfaction for all our services. However, the refund policy is
available to accommodate the customers' concerns. All refund requests will be fulfilled as per
the following arrangement:
If request for refund is made after 12 hours of initial design samples delivery then you would not
be eligible for any refund. No refund request will be entertained if you have posted revision on any
of the initial design samples provided. All refund requests should be communicated to the support
department. tailoredwebsitedesigns.com, based on the violation of your user agreement reserves the right to
approve/disapprove your request on an individual case to case basis. We ensure 100% customer
satisfaction for all our services. However, the refund policy is available to accommodate the
customers' concerns. All refund requests will be fulfilled as per the following arrangement: - You
have chosen a special package. The primary design concept has been approved. - You have demanded
revisions. - The cancellation has been made due to reasons non-related to the company. - The company
has not been contacted for more than 2 weeks of project. - Company’s policies, or policy, have been
violated. - Other company or designer has been approached for the same project. - The creative brief
is lacking in required information. - A complete design change has been demanded. - The claim has
crossed the given ‘request for refund’ time span. - The business is closing or changing name or
business. - Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do
not pertain to the service will not be subject to refund under any circumstances. - If a client
subscribes for a service bundle and happens to be dissatisfied with a particular service, refund
will only be applicable on that particular service and ‘not’ the entire bundle. - The client will
not be entitled to any refunds after 15 days, from the date of purchase. - Services including but
not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refunds
under any circumstances. - In case of websites, refunds will not be entertained once the client has
approved the design and the website is sent for development
How to claim your refund
To assure your refund request is approved, please make sure you meet the following requirements: 1.
Claim your refund specifying your concern by contacting us via any of the following three modes: i.
Tollfree # (844) 546-4246 ii. Live Chat. Click here to start chat now iii. Email. Click Here to send
us an email for a prompt response 2. We will try to resolve your concern by virtue of our revision
policy immediately or else will email you a refund request approval from our refund department.
After the refund, your design rights would be obtained by tailoredwebsitedesigns.com and you would not be able
to display any version of the design sent by company. Let us also specify that: i. Since the design
rights would now be transferred to the company, you agree that you will have no right (direct or
indirect) to use any response or other content, work product or media, nor will you have any
ownership interest in or to the same. ii. Working in collaboration with the Government Copyright
Agencies tailoredwebsitedesigns.com would share Copyright Acquisition information for the refunded designs that
would restrict the re-use of the designs as original designs in the future. If you have any
questions or concerns about our Refund Policy, please contact us.
Quality Assurance Policy
In order to provide you the desired satisfaction, our designers don't deviate from the
specifications provided by you in the order form. The designs are created after a thorough research
which ensures the design quality and uniqueness.
100% Satisfaction Guarantee
The free multiple revision offer as per specifications ensures that you get 100% satisfaction. We
rework the ordered design and keep on revising it until you are 100% satisfied. We offer free
complete coordination with your printing company, if required.
Domain and Hosting
Domain and hosting will be provided for free with website packages, where applicable. All the email
accounts provided with website packages can be configured on third party email softwares such as
outlook. Each email account will have 10MB of space. If you are not hosting your website with us, we
will not provide email accounts.
All design order files are delivered to Account Area as per the date specified on the "Order
Confirmation". An e-mail is also sent to inform the client about their design order delivery made to
their specific account area. All policies pertaining to revision & refund are subject to date
and time of design order delivered to client's account area. All design order files are delivered to
Account Area as per the date specified on the "Order Confirmation". An e-mail is also sent to inform
the client about their design order delivery made to their specific account area. All policies
pertaining to revision & refund are subject to date and time of design order delivered to
client's account area. So, If there isn't any response from the client for up to 30 Days then we
won't be able to entertain you unless you pay reactivation Fee. We deliver all our customized design
orders via e-mail within 2 to 3 days of receiving your order. We offer a RUSH DELIVERY service
through which you can have your first logo or website samples within 12 hours by paying just Pound
100 extra! For further assistance, contact us at 24-Hour Customer Support Center.
We keep a record of your finalized design once we provide you the final files.If you require the
final files again in the future we can send them to you at your request.
We offer 24-Hour Customer Support to address your queries and questions.You can contact us any time
and we guarantee to respond immediately.
GDC loan facility has been provided to you in association with Fortune Financing. The loan provided
by fortune financing to our customers are backed by the product they order. In case of non- payment,
fortune financing will have the privilege to revoke design copyrights from our customers. Customers
with revoked copyrights won't be allowed to use our products for commercial purpose.
YOU agree that Tailored Website Designs is not liable for any correspondence from email address (es) other than
the ones followed by our own domain i.e. "..@ Tailored Website Designs" or/and any toll free number that is not
mentioned on our website. Tailored Website Designs should not be held responsible for any damage(s) caused by
such correspondence. We only take responsibility of any communication through email address (es)
under our own domain name or/and via toll free number i.e. already mentioned on Tailored Website Designs
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